What is Unified Communications?

Microsoft’s Unified Communications technologies bridge the divide between computers and telephones through the use of two integrated servers: Microsoft Exchange Server and Skype for Business (on-prem or MS Cloud). These solutions can either integrate with your company’s existing phone system or completely replace it to deliver a complete communications services platform. Using your existing data network, Microsoft’s Unified Communications can provide voice, IM, video conferencing, shared desktop and web conferencing capabilities for your company.

Unified Communications provides a seamless flow between the work users do and the people they need to connect with to get that work done—leading to a significant increase in overall productivity. With Skype for Business, you’ll save time and money by replacing separate e-mail, phone, audio and video conferencing, voice mail, and instant messaging systems with an integrated, Windows-based platform and built-in, enterprise-grade protection.

Unified Communications technologies are more than just VoIP. They break down all the traditional communications silos. Voice mail and faxes move over the network like e-mail. They arrive in your Microsoft Office Outlook inbox where you can sort, prioritize, and forward them, just like any piece of e-mail.

  • Protect your IT ecosystem with the spam and virus-fighting capabilities of Exchange
  • Simplify management and scalability while maximizing IT resources and extending investments
  • Increase IT control and visibility to meet changing business requirements